Council notices. Service charges.
Send us the document. Get a fixed price. We do the work. Run by a Chartered Construction Manager who’s been a landlord for 20 years.
Damion Robinson
Chartered Construction Manager and member of the Chartered Institute of Environmental Health. 17 years in construction and 20 years a landlord.
More about Damion- Liverpool City Council
- Wirral Council
- Sefton Council
- Knowsley Council
- St Helens Borough Council
Document work, notices, licence applications, tribunal packs and complaints, for landlords and leaseholders anywhere in England. Site visits and building works through Act Now Energy are Merseyside and the North West only.
Four groups of work. Every price fixed.
You see the price before you commit. Tribunal fees, court fees and Land Registry fees are charged at cost on top. Council licence fees are paid by you direct to the council.
Council enforcement and penalties
Improvement notices, hazard awareness notices, prohibition orders, civil penalties and Community Protection Notices. We read the notice, agree the scope with the officer and get the works priced.
Enforcement response from £250. Civil penalty representations £350. Tribunal appeal pack £450.
Licensing and compliance
Selective, additional and mandatory HMO licence applications, a Renters’ Rights Act compliance pack, complaints procedure and a compliance calendar so nothing lapses.
Licence application £150 per property plus the council fee. Compliance pack £120 per landlord.
Leaseholders
Section 20 consultation reviews, service charge challenges, tribunal application packs, complaints to the Housing Ombudsman and setting up a Recognised Tenants’ Association.
Section 20 review £150. Challenge pack £250. Tribunal application pack £450.
Support
Lay representation at a tribunal hearing, expert reports for your solicitor, and additional properties added to any pack. The first evidence review is free.
Additional property £25. Hearing day and expert reports on application.
Four steps, no hourly meter.
-
Step 1
Send the notice or the problem
Use the form or email it. A photo of the letter is fine. Tell us the deadline on it.
-
Step 2
Evidence review, no charge
We work from the paperwork, not a phone call. Send the notice with any certificates, photos and correspondence you hold, and we read it all before we say a word. If anything’s missing we’ll ask. If you don’t need us, we’ll say so.
-
Step 3
Fixed price agreed and paid
Once the review’s complete and the gaps are filled, you get the price in writing. Confirm in writing, pay by bank transfer, and we’re appointed.
-
Step 4
We deliver
The response, the application, the pack or the representations, done and sent, with a copy for your file.
One team reads the notice, surveys the property and prices the job.
Most notices end in a list of works, but not all of them, and not always the list the council started with. You can have the survey and the pricing done by Act Now Energy Ltd, which is owned by the same person who runs Landlord Services NW.
That’s a plain conflict of interest so we handle it plainly. The consultancy fee is fixed and doesn’t change whether you use Act Now Energy or not. You get the scope in writing before any quote is given, you can put it out to any contractor you like, and we’ll still deal with the council on the basis of whatever quote you accept.
- 1We check the notice itself for errors. Wrong address or service, missing dates, a hazard scored in the wrong band, works that don’t match the deficiency, powers cited that don’t fit. A notice with a defect in it can be withdrawn, varied or knocked out on appeal, and that’s the first thing we look for.
- 2We put your case to the council. Written representations on a civil penalty, mitigation, a request to vary the scope, more time to comply, or a suspension while a tenant is in occupation.
- 3We prepare the appeal where the case is there. Tribunal appeal packs against notices and penalties, magistrates’ court appeal packs against Community Protection Notices for you to lodge, and on the leasehold side a section 27A challenge or a response to the landlord’s dispensation application.
- 4Works are priced and you choose who does them. Act Now Energy can survey and price the scope, or you get your own quotes. Our fee is the same either way.
- 5We close it off in writing. Completion confirmed to the council, with a request that the notice is revoked and the land charge cleared so it doesn’t follow the property.
Act Now Energy Ltd, actnowenergy.co.uk, is a separate company under common ownership.
Questions people ask first
See all 37 questions and answers →
Are you solicitors?
No. Landlord Services NW is a compliance consultancy, not a firm of solicitors, and we don’t give legal advice. We read the documents, deal with the council or the freeholder, and prepare the paperwork. If your matter needs a solicitor we say so and refer you to one.
Why fixed prices?
Because you need to know the cost before you decide whether to fight a notice or just comply with it. Every service has a price on the fees page. Tribunal, court and Land Registry fees are added at cost and you’ll know those before you pay. Council licence fees are paid by you direct to the council.
How do I pay?
Bank transfer, in full, when you confirm the engagement. We don’t take cards. Work starts once the transfer lands.
How fast do you respond?
We read every enquiry within one working day. Council notices carry short deadlines, so if you’ve got one, tell us the date on it in your first message and we’ll prioritise it.
Do you cover areas outside Liverpool?
Yes for document work. We take on landlords and leaseholders anywhere in England. Site visits and works through Act Now Energy are Merseyside and the North West only.
Can you guarantee the notice gets withdrawn?
No, and be wary of anyone who says they can. What we can do is put an accurate picture of the property to the council, argue for a proportionate scope, and challenge any penalty on its facts.
Qualifications held by Damion Robinson, director
Send us the notice
Forward the council letter, the Section 20 notice or the service charge demand. We read everything within one working day and come back with a fixed price or a straight answer that you don’t need us. The first review is free.
Open the formOr email info@landlordservicesnw.co.uk · 9am to 4pm, Monday to Friday · Privacy policy